Researcher: Olatomiwa Akinlaja, Sol Plaatje University
Supervisor: Dr M.S Mosia, Sol Plaatje University
Reviews and ratings influence us every day. We have all experienced reviews and ratings in one form or the other, usually from the applications and online platforms that require us to leave a review based on our experience. Many authors have asked the question; should we analyze the writer’s intentions or perceptions. Multiple studies have been conducted within the area of Natural language processing (NLP) in order to extract value from text. We use deep learning and sentiment analysis to extract value from reviews in order to justify its respective rating.
